At 1300 Melbourne Taxis, your privacy is important to us. We are committed to protecting your personal information and providing a safe and secure experience whenever you use our transport services across Melbourne. This Privacy Policy explains how we collect, use, and protect your information when you book a ride or connect with our website and team.
We may collect basic details such as your name, phone number, email address, pickup and drop-off locations, and booking preferences. This information helps us provide smooth transport solutions including Premium Service and Maxi Van bookings.
We use your information only for service-related purposes. Your data will not be sold or shared with third parties for marketing without your permission. We follow suitable security practices to protect your information from misuse, loss, or unauthorised access.
Information We Collect
- Contact details such as name, phone number, and email
- Booking and travel details for ride confirmation
- Communication records for customer assistance
- Website usage data to improve our services
How We Use Your Information
- To confirm and manage your bookings
- To provide customer support and updates
- To improve service experience and reliability
- To send important service notifications
Data Protection
- Your information is stored securely
- Access is limited to authorised staff only
- We do not share personal data without consent
By using 1300 Melbourne Taxis, you agree to this Privacy Policy. We may update this policy from time to time, and all changes will be published on this page for transparency and clarity.
